FAQ
Festival
We will be waiting for you every day starting at 3:00 pm.
The OFF Festival concert schedule is available on the website, in the mobile app, and in the information booklet handed out at the festival. Any last-minute changes will be announced on our website, through our social media profiles, the mobile app, and at the festival information desks.
Only guests attending the festival with children are allowed to bring in food, provided that it’s for the kids and is packed in a sealed container. But don’t worry, we’ve made sure you won’t go hungry at the festival. Our food court is truly unique: whether you’re vegan, carnivorous, or gluten-free, you’re sure to find something that suits your taste.
Yes, you’re allowed to take pictures, but only if you use an amateur digital camera or traditional amateur compact camera. You’re not allowed to bring in professional cameras, video cameras, or other A/V recording equipment.
Yes, you can attend the OFF Festival as long as you’re 15 or older. Children and teenagers aged 15 or younger can enter the festival grounds only if accompanied by a parent or guardian. If you’re 15 or older but still under 18, you’ll need to provide written permission from a parent or legal guardian to be admitted onto the festival campground. Children under ten receive free admission.
Yes. As in previous years, viewing platforms for people with disabilities have been set up in front of the Main Stage and the Forest Stage. The locations of these platforms will be marked on the festival maps, or you can ask the volunteers at the information desks.
Yes, people with physical disabilities and visually-impaired guests may be accompanied by caregivers, who receive free admission to the festival. (The caregiver is subject to verification. See festival rules and regulations for details.)
No, animals are not permitted at the OFF Festival. Only guide dogs accompanying the blind are permitted to enter the festival grounds (appropriate documents must be presented).
Yes, there will be a specially-designation location where you can charge your battery. Visit the information desk for details. If your charger requires a special plug, be sure to bring the right power adapter.
Yes, if you’re required to take special medication for health reasons, you can have it with you, along with any equipment required to administer your meds. However, you will have to present a certificate from your doctor proving that you have to have the medication and equipment with you. You can only bring in your own food and beverages if you have a special diet confirmed by a doctor’s certificate. If you do bring your own food and drinks, we ask that you do so in a way that respects safety rules and regulations (liquids in cans, glass bottles, and vacuum flasks are forbidden). People with diabetes are encouraged to bring glucose gel packs, available at any pharmacy.
Yes, there will be medical staff on hand in mobile medical teams and at first aid points (check the map for exact locations). If you need help, don’t hesitate to ask the festival staff for help.
Yes, however we ask expectant mothers to reconsider attending the festival due to the nature of the event (e.g., high volume and large number of participants, particularly close to the stages).
Yes, some concerts will features lasers and strobe lights. Keep in mind that this could pose a health risk to pregnant women, individuals with high blood pressure or heart problems, elderly people, individuals with locomotor illnesses, people suffering from epilepsy or other conditions, and people who are physically weakened. If you start to feel unwell, please notify festival staff immediately.
No, for safety reasons the above equipment is not permitted to be used at the festival.
No. We recommend you bring a rain poncho instead. Small, collapsible umbrellas are permitted, but you’ll have to leave any long and pointy ones at the gate.
You are not allowed to bring in selfie sticks, tripods, drones, or umbrellas with pointy metal or wooden tips. Festival guests are allowed to carry small, collapsible umbrellas.
You can pay by card, phone, Blik at the festival.
No, you can pay for everything by card, phone, or Blik.
No, there is no ATM on the festival grounds.
There’s a left luggage facility at the main festival gate where you can store your belongings for 20 zł.
Campground
A three-day ticket gives you three days of admission to the campground, while a single-day ticket gives you one day of admission starting on the day on which the ticket is valid.
Yes, if you’re over 16 but under 18, you will be admitted onto the campground as long as you provide written permission from a parent or legal guardian. Individuals under 16 must be accompanied by a parent or legal guardian in order to enter the campground.
Anyone who has a Three Day Pass and wants to enter the campground must purchase a campsite, regardless whether they’re staying in their own tent or someone else’s.
Children under ten are admitted free of charge provided that a parent or legal guardian signs the necessary waiver and once the necessary wristband has been issued.
Yes, the campground is open 24 hours a day from 6:00 pm on Thursday to 12:00 pm on Monday. Please note that limited campground amenities will be provided between 7:00 pm Thursday and 9:00 am Friday.
Whenever you want: the campground reception is open 24 hours a day. The campground will open at 7:00 PM on the fourth of August.
Not too far. It’s only 500 meters from the campground to the festival grounds.
Public transportation stops are located 200 meters from the campground.
Yes, bicycles can be stored at the left luggage counter. Bicycle storage is free, but don’t forget to lock it up with a chain or U-Lock.
No. The campground is designed and intended for tent camping only. But there is a good place to park your camper or trailer on the other side of Three Pond Valley: Camping 215, ul. Trzech Stawów 23.
Yes, there will be a specially-designation location where you can charge your battery. Visit the information desk for details. If your charger requires a special plug, be sure to bring the right power adapter.
No. Only guide dogs accompanying the blind are permitted to enter the campground (appropriate documents must be presented).
No. The nearest ATM is nearby at the shopping mall.
The lost and found is located at the registration counter at the main entrance to the campground.
No, but you should find everything you need at our concession stands.
Yes, boiling water will be provided free of charge at the concession stands.
Transportation
The bus stops are located 600 meters from the main festival gate.
Sure! In fact, we encourage you to take your bike. Bicycles can be parked at the left luggage facility in front of the main festival gate. Bicycle storage is free, but don’t forget to lock your bike up with a chain or U-lock. You can’t ride your bike into the festival.
Wristbands
Make the ticket easy to scan and legible, you can show it on your phone.